Microsoft CRM Training

eBECS offers on-site or online training tailored for your specific CRM requirements. If you would prefer to attend training outside of your office, our offices in Chesterfield,London, Swindon and Birmingham are equipped with dedicated training facilities. We can also provide one-to-one training for managers, team leaders or power-users eager to improve their individual CRM skills.

If you have already installed Microsoft Dynamics CRM, we can help you get more from your investment in CRM. If you are experiencing issues or would like to improve user adoption, our bespoke training can help you improve your CRM skills and capabilities.

One of eBECS experienced CRM experts will perform an initial on-site workshop, free of charge, to determine your unique training needs. Our consultants have experience with Microsoft Dynamics CRM versions 1.2, 3.0, 4.0 and 2011. They can also help provide advice, guidance and training with complementary technologies such as Microsoft Exchange, SQL Server, SQL Reporting Services and SharePoint.

Our consultants have experience with a varied range of industries, including: Professional Services, Legal, High-Tech, Utilities, Financial Services, Manufacturing, Local/Central Government, Aerospace/Defence.

We also offer Developer and System Administrator courses to cover the following areas: 

• Adding CRM Users and Configuring Security
• Data Import and Integration
• Basic Customisations
• De-duplication Rules and Workflow
• Mail Merge and Email Templates
• Using the Report Wizard

Please contact eBECS to arrange CRM training or for more information