The following article ‘When trickle down becomes a flood’ was published in The Sunday Business Post on April 30th 2017. Enterprise resource planning is now available to companies of every size and Microsoft partner eBECS Ireland says it’s transforming business in the here and now. Founded in 1998, eBECS Ireland, is a global company that delivers enterprise resource […]
In any business, increasing efficiency while minimising costs is absolutely critical, and failing to recognize new opportunities can result in declining profits. This is especially true when existing systems do not accurately track resources and information. So how do you tell if your Field Service processes are doing the job, and when to re-evaluate to […]
Microsoft Dynamics Field Service How do you ensure that your field service technicians are completing their jobs effectively and fulfilling customers’ expectations? First, you’re going to have to identify what your customers’ expectations really are. Many businesses assume that because they know the product or service, they know best what customers need. This assumption is […]
Choosing the right field service software is an important decision, as it has real, long-term effects on your business’ profitability and customer retention. So taking the initial time invest to understand your options and how they will improve efficiency, information, and communication sets you up for long-term success. You’re investing time and money into a […]
Microsoft have written a case study about us that I wanted to share as it’s a fantastic endorsement of the hard work and dedication that all of us here at eBECS put in to deliver business value to our customers. From our internal CEO’s ‘Kings Speeches” to our collaboration with Microsoft to ensure that we […]
Software and services vendors are developing at a frenetic pace in an attempt to out-innovate each other. It went from releases every few years to every year to every week for some SaaS services. This pace has also been fueled by the consolidation of the Public Cloud and SaaS markets with just a handful of […]
Microsoft just announced the general availability of its new Azure-based workflow engine, Microsoft Power Automate. It’s designed to connect different online services to pass data between them, or do work on that data. For example, if someone fills out a form in SharePoint, you could use Microsoft Power Automate to create a new Lead in […]
With the launch of Microsoft Dynamics 365 and all the fanfare that surrounded it, one of the most compelling new elements to the suite may have been overlooked by many – the inclusion of PowerApps, Flow and Power BI into the Microsoft Dynamics 365 licences (as well as for all Microsoft Office 365 E1-E5 licences). […]
While Microsoft may not be known as an organisation that sells its software in a simple way (otherwise why would you have consultants who make a great living explaining it to you!), with Microsoft Dynamics 365, Microsoft have tried to simplify the process by breaking down the Microsoft Dynamics 365 licences into one of three […]
Are you a current Microsoft Dynamics customer? How does the new Microsoft Dynamics 365 roadmap affect you? Well the good news is that Microsoft hasn’t forgotten its great user base, but as of the 1st of November new customers won’t be able to buy either Microsoft CRM Online or the new Microsoft Dynamics AX (aka […]
