A complete and interactive overview of Dynamics 365 for Project Service Automation, DXC London

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A complete and interactive overview of Dynamics 365 for Project Service Automation, DXC London

Tue, 26, Feb, 2019 09:00AM - 17:00PM GMT

At this event you will learn how to manage projects with confidence, optimise resources and forecast project profitability with Dynamics 365 for Project Service Automation.

You will gain a full understanding of the following:

Overview of Dynamics 365 for Project Service Automation:
A 30-minute overview of the main features of Project Service Automation (PSA) by our Customer Engagement experts. We will demonstrate the PSA Sales Process, Unified Scheduling as well as Managing Projects as a Project Manager and as a Resource, where you will learn how PSA can empower your service professionals to deliver their best work.

Setting up PSA:
A two-hour session detailing the steps needed to setup your own PSA instance. The objective of this session is to allow each person to have the ability to setup and configure PSA for use. This includes the configuration and setup of Pricing Parameters, Resources, Business Closures and Categories.

PSA Sales Process:
A 30-minute deep-dive into the entities and features involved in the PSA Sales Process. You will understand how to prioritise project-based sales opportunities with built-in intelligence to plan for successful outcomes.

Project Management in PSA:
A 60-minute deep-dive into the entities and features involved in the PSA Project Management process. This includes the creation of projects, booking of resources, creating time and expenses against a project, as well as the management of project approvals. Here you will learn how to manage projects with confidence, allowing you to plan and deliver successful projects using a predictable and customer-centric service delivery model.

Resource Management:
A 60-minute deep-dive to understanding features such as the Unified Schedule Board, Office 365 Groups and Microsoft Teams which play a part in managing resources and sharing information within a PSA project. Optimise your resources by anticipating demand and ensure the right resources are on the right projects, keeping utilisation high.

This course is suitable for anyone who is interested in Dynamics 365 for Project Service Automation and is looking to gain a deeper understanding of how the business application can work for themselves, their colleagues and the wider business, too.

When:  26th February, 9:00-17:00
Where:  DXC Technology, Kings Cross, London
Cost:  Free of charge to customers and prospects

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