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How to Modernise your Call Centre “post-Pandemic”
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How to Modernise your Call Centre “post-Pandemic”
Thu, 21, Jan, 2021 12:30PM - 13:15PM GMT
Join us to discover the DXC Customer Engagement Center built on Microsoft Dynamics 365 and the Power Platform. We will showcase how we have helped DXC clients enable ‘Always On’ customer service by decreasing operational costs, increasing intelligence & customer insights, and improving employee engagement.
The webinar will cover the following:
- Understanding the DXC Customer Engagement Center offering
- DXC customer examples
- Demo and usage scenarios
This webinar is suitable for anyone with a call centre, across any industry, looking to improve their customer engagement.