Microsoft Dynamics 365 for Operations

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Microsoft Dynamics 365 for Operations

Increase your speed of doing business with the complete set of ERP tools and connected intelligence

Microsoft Dynamics 365  takes a new approach to business applications. It unifies Microsoft’s current CRM and ERP cloud solutions into one cloud service with new purpose-built business applications that work together seamlessly to help you manage specific business functions. Microsoft Dynamics 365 for Operations is the new Microsoft ERP application that has evolved from Microsoft Dynamics NAV and Dynamics AX.

Use Dynamics 365 for Operations to increase your speed of doing business. The complete set of ERP tools in Microsoft Dynamics 365 for Operations provides global scalability and digital intelligence to help your business grow at your pace.

There are industry-specific solutions too, such as Manufacturing and Retail, to make working smarter that much faster, simpler and cost-effective.

In Manufacturing, for example, Dynamics 365 for Operations helps you work smarter with unprecedented visibility across connected distribution, customer service, sales, and marketing systems so you can create and deliver innovative products and processes to meet rising customer expectations.

Dynamics 365 for Operations delivers this ERP system continuity and connectivity to help you:

  • Simplify production floor management
  • Accelerate product introductions
  • Offer flexibility in delivery alternatives.

In Retail, for example, Dynamics 365 for Operations delivers exceptional customer experiences. It does this by giving your sales people the product and customer information they need to provide immediate, personalised service — across social media, mobile sites, stores and other retail touch points.

Dynamics 365 for Operations helps you:

  • Deliver amazing customer experiences across all channels
  • Move products smoothly from procurement to sale
  • Merchandise effectively.


Dynamics 365 for Operations is a Cloud-based ERP system that includes powerful Finance capabilities too.  Get a live view of all your numbers and data analytics, plus the information you need to deliver strategic, data-driven insights to key departments.


For IT, meanwhile, Microsoft Dynamics 365 for Operations is built for rapid rollout of powerful ERP tools and rapid digital transformation of your business. It simplifies and accelerates business process changes, integrates with legacy systems and scales globally and easily, at your pace.

Fact Sheets

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