eBECS Site Assessment Survey

Extra functionality in the field for increased customer service and satisfaction

The eBECS Site Assessment Survey provides powerful extended functionality for Dynamics 365 for Field Service or indeed any Dynamics 365 business app.

With Site Assessment Survey added to your solution you can enable your technicians or other suitably trained field representatives to conduct interactive surveys and assessments at the customer’s site.

The solution guides the technician/representative through a particular service, repair or upgrade/upsell process and on completion a report of the results can be generated automatically.

It’s quick and flexible too, as complex survey templates can be created by Dynamics users without having to use the configuration tool.

The end result: extra efficiency and considerable time and cost savings in the field, with increased customer service and satisfaction.

To find out more, contact eBECS today.