eBECS And AXPact Partnership :Working with the best of the best

Not so long ago, being a multinational manufacturer bracketed a business alongside giants such as Unilever, GlaxoSmithKline and Diageo. No longer: these days, even relatively small British manufacturers can have overseas facilities – sales offices, in some cases, but increasingly factories and sourcing operations as well.eBECS and  AxPact: working with the best of 80 81 businesses,” he explains. “And being an AxPact member places an obligation on a firm to assist any other AxPact member – be it with pre-sales advice, implementation assistance, or ongoing support.”

Global Allaince

Which is why businesses running Microsoft’s Dynamics AX ERP system should take note of a recent announcement from eBECS, a UK-based Microsoft implementation partner with deep manufacturing, distribution and service industry expertise, and with strong specialisms in Dynamics CRM, Business Intelligence, and a range of other Microsoft technologies and products. In a development that is likely to be warmly welcomed by eBECS’ client base, the firm has announced that it has accepted an invitation to join AxPact, described as “the world’s largest Microsoft Dynamics AX delivery team”. AxPact brings access to 1,250 certified Microsoft Dynamics AX specialists, who have collectively implemented over 1,100 Dynamics AX projects since 1999.

In short, AxPact brings together an alliance of 30 of the most highly proven and respected Microsoft Dynamics AX partners in the world, providing expertise, delivery and support capabilities in over 80 different countries.And it’s an alliance with exacting standards, says Michael Blatherwick, AxPact’s founder and chairman. Joining it not only involves meeting those standards and maintaining them, he stresses. Members must also be a ‘top 3’ implementation specialist in their respective countries, and have strong references from Microsoft.

“AxPact members work as extensions to each other’s implementation and support businesses,” he explains. “And being an AxPact member places an obligation on a firm to assist any other AxPact member –be it with pre-sales advice, implementation assistance, or ongoing support.” For both implementation and support providers, and their customers, work carried out by another AxPact member – any member, anywhere – carries an assurance of work carried out to the highest professional standards.

“There’s an assurance of consistent service standards internally, and an assurance that an application will be implemented using a consistent methodology,” explains Blatherwick.“What’s more, work carried out by an AxPact member also carries an assurance that the application will be configured consistently in all locations, and that ongoing maintenance and support will be delivered consistently across all those locations.”

In short, he sums up, for the end customer the whole experience is rather like dealing with a single global partner – a partner who happens to have skilled, proven and fully-certified Dynamics AX specialists in all the countries where they are likely to want to do business.“There really isn’t a difference,” he sums up. “The client places an order with one AxPact member, and the other members act as third-party subcontractors.”

Find out how companies are using the AXPact/eBECS partnership to manage their Microsoft Dynamics implemenations.