Financial Services Omni Channel Solution – by eBECS & VeriPark

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Financial Services Omni Channel Solution – by eBECS & VeriPark

Wed, 27, May, 2020

Join us for an introduction into eBECS/VeriPark Financial Services Omni-Channel Solution. We will show how seamless customer experience can be achieved across channels and how channels use Dynamics CRM to automate campaigns and actions.

The webinar will cover the following:

• Overview of how we can address Retail Internet, Mobile Banking, Corporate Internet Banking and Contact Centre
• How to Sell, Serve and Comply Digitally with fast time to market
• Key features of Omni-channel More…solution
• Demo Scenarios for Retail Banking and Corporate Internet Banking
• Ease of integration capabilities and ready adopters
• A Case study on how call centre calls can be migrated to digital channels freeing up call centre time for improved customer interaction and increased revenue
• Next Best Action in channels and chat-bot
• Next Best Action with CRM

This webinar is suitable for anyone who might think that Omni-Channel costs too much, takes too long and involves too many systems for each product. And struggles to manage fast changing regulations and channel migration.

Click here to register for the webinar.

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