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Don’t compromise on Quality – Enhance the Power of your Dynamics ERP

Quality Management (QM) has, for many years been considered a fundamental part of key operational processes that ensure a minimum level of excellence. Traditionally, business focus on Quality Management has involved: Maintaining quality accreditations Sustaining product output quality Keeping measurable product receipt quality When it comes to today’s customers, a high percentage are more likely […]

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Unlock the value and release the Power (Platform) within your existing Microsoft 365 license

It’s probably true to say that a large number of businesses use Microsoft Office 365 (now Microsoft 365) productivity apps to help create, communicate, collaborate, and to get work done. Though are you aware that with your license you also get access to the Microsoft Power Platform. With Microsoft’s Power Platform – it’s never been […]

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Top tips for leading your people through a technology change

With the introduction of new technology, such as Dynamics 365 within your company change is expected. These changes will have an impact on your team, how you manage that is key to the success of your project, and ultimately the success of your business. In this short video Rory Smith, Head of People Advisory Services […]

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Alien vs Native – Who will survive the Digital Retail Banking Transformation?

The Customer Evolution I’m Ian Roberts, Principal Consultant/Architect at DXC and I have been part of the technology explosion that has been transforming our lives over the last thirty or so years. So, to be called a ‘digital alien’ is a bit harsh – but it appears I am. But, what does that mean? Digital […]

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Fast, Intelligent customer service that empowers your remote agents

The necessity to work remotely has increased in recent times for obvious reasons. Businesses have had to adapt to address the new challenges in order to keep the lights on and provide customers with the level of service they have come to expect. This is particularly true for businesses that operate contact centres. The usual […]

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