eBECS Website Privacy Information

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eBECS Website Privacy Information

This privacy policy sets out how eBECS uses and protects any information that you give eBECS when you use this website, including how we use cookies. eBECS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

eBECS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

* name and job title
* contact information including email address
* demographic information such as postcode, preferences and interests
* other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

* Internal record keeping
* We may use the information to improve our products and services.
* We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
* From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Cookies are small data files which are sent to a user’s computer or mobile phone from a website and are stored on the hard drive of the user’s device. They are helpful because they help to make a website work better for a user.

About cookies

A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user’s computer or mobile phone from a website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

How eBECS uses cookies

Cookies on eBECS websites are used in a number of ways.

i) Analytics
eBECS uses a range of analytics tools to collect information about how people use its sites. This helps us make sure sites are meeting users’ needs and to find out how we could improve.

Analytics cookies store information about what pages people visit, how long they are on the site, how they got there and what they click on. Information supplied by cookies help EBECS to analyse the profile of visitors and provide them with a better experience.

Analytics cookies do not collect or store users’ personal information (for example, names or addresses), so this information cannot be used to identify individuals. eBECS does not allow analytics companies to use or share its analytics data.

ii) Profile management
Some eBECS sites allow users to login and retrieve personal information and account details. Some of these sites use a cookie in order to remember account information.

iii) Storing your usability and accessibility settings
Most eBECS websites provide settings that allow you to personalize your usability experience. If you switch them on, we store the settings in a cookie, so that they apply to each page you look at.

Third-party cookies

Third-party cookies are not set directly by eBECS, but by third-party service or functionality providers.

eBECS uses a number of suppliers who set cookies on eBECS websites in order to deliver the services that they are providing (for example, website analytics).

In addition, many eBECS websites carry embedded ‘share’ or `like` buttons to enable users of the site to easily share articles with their friends through popular social networks. These sites may set a cookie when you are also logged in to their service.

eBECS does not control the dissemination of these cookies.

For more information about the cookies used on www.ebecs.com, please see following table.

Name Expires Information
has_js Date not set A simple cookie that determines whether javascript is enabled in a user’s browser. Javascript powers the slideshow on our homepage, allows users to watch our YouTube videos in an overlay window and improves the user experience on our careers page by compacting each job title and description into a smaller display.
23 days Each visitor accessing our site is assigned a unique ID to determine their permissions on our site. This merely means whether you are a visitor or an administrator. These sessions are short term
__utma 2 years from set/update Google Analytics – This cookie is typically written to the browser upon the first visit to our site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
__utmb 30 minutes from set/update Google Analytics – This cookie is used to establish and continue a user session with our site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes.
__utmc Not set Google Analytics – this cookie operates in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. This cookie will expire when the user exits the browser.
__utmz 6 months from set/update Google Analytics – This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our sites. The cookie is updated with each page view to our site.
Google DoubleClick 30 days eBECS uses Google DoubleClick to measure the effectiveness of its online marketing campaigns. These cookies expire within 30 days and do not contain information that can identify you personally.
Statcounter 300 seconds To enable StatCounter.com to track whether a visitor has been to our website before (i.e. a first-time or returning visitor), Statcounter sends a cookie to the visitors’ computer. The information that is recorded consists of the date and time of visit, ip address, browser (e.g. Firefox 3.5), operating system version (e.g. Windows XP), screen resolution (e.g. 800×600), referring link, the current page url and the current page title. This information is collected solely to improve the service eBECS offer to you and for statistical purposes, and is not used to identify individuals.
VisitorTrack  Session VisitorTrack, is used to measure and collect session information. We do this in order to analyse traffic to our site, and to better understand the needs of our customers and visitors. This cookie will not give us access to your computer or to any information other than what you voluntarily provide to us by using any of our contact forms.


We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the TriggerApp website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.”

How to manage cookies

Internet browsers allow users to manage their cookies. They can set their devices to accept all cookies, to let them know when a cookie has been set, or never to receive cookies.

Each browser works in a different way: use the ‘Help’ menu in your browser to find out to change your cookie preferences. For information on how to do this on the browser of your mobile phone you should refer to your handset manual.

Please be aware that disabling cookies completely means that certain personalised features will not then be provided to that user and therefore they may not be able to make full use of all of the website’s features.

Some cookies are not set by eBECS websites but by other sites which provide a service or functionality on eBECS websites. These are known as third-party cookies. Managing, deleting or blocking these cookies requires you to visit the websites of these third parties.

You can learn more about cookies and how to manage them at AboutCookies.org

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© 2018 eBECS Limited. All rights reserved.
Registered office: Royal Pavilion, Wellesley Road, Aldershot, Hampshire, England, GU11 1PZ