Dynamics 365

Low code, but high-value added with the Power Platform!

It’s safe to say that we are firmly within an era where digital transformation is on the minds of many business leaders looking at evolving their IT landscape. New technologies have emerged that  offer businesses the opportunity to have a positive impact on digital disruption. Though some of these technologies prove to be expensive and […]

Asset Management Thinking

How do you ensure your business (and assets) continues to be competitive in our challenging and changing environments? Business maintenance and asset maintenance are not surprisingly interlinked, with much of the logic used by the best asset management thinking being applicable to an holistic business maintenance perspective. This series of four short videos focusses on […]

Save valuable time with Robotic Process Automation in Dynamics 365 Finance

‘Robots are taking over the world’ though unlike The Terminator franchise or H.G. Wells’ The War of the Worlds no one has been hurt in the writing of this blog! And, there is a happy ending. Robotic intervention has been long predicted and anticipated by many to make a considerable positive contribution to our lives, […]

Transform your selling and win more deals with Microsoft Dynamics 365 Sales Insights

It’s getting harder these days to uncover and get in front of new prospective buyers. Not only is there an increase in your competition but there has been a shift in buying behaviours and of customer expectations. Today’s buyer will do a vast amount of research online before engaging with a seller.  The likelihood is […]

Don’t compromise on Quality – Enhance the Power of your Dynamics ERP

Quality Management (QM) has, for many years been considered a fundamental part of key operational processes that ensure a minimum level of excellence. Traditionally, business focus on Quality Management has involved: Maintaining quality accreditations Sustaining product output quality Keeping measurable product receipt quality When it comes to today’s customers, a high percentage are more likely […]

Top tips for leading your people through a technology change

With the introduction of new technology, such as Dynamics 365 within your company change is expected. These changes will have an impact on your team, how you manage that is key to the success of your project, and ultimately the success of your business. In this short video Rory Smith, Head of People Advisory Services […]

Fast, Intelligent customer service that empowers your remote agents

The necessity to work remotely has increased in recent times for obvious reasons. Businesses have had to adapt to address the new challenges in order to keep the lights on and provide customers with the level of service they have come to expect. This is particularly true for businesses that operate contact centres. The usual […]

Achieving accurate and efficient time management? Isn’t there a ‘Canvas’ App for that?

When your business goes through change and is faced with new challenges you need to be sure that your existing business software is up to meeting your ‘new’ needs. Traditionally, this would generally mean that you had to re-configure or even developing new functionality within your incumbent ERP or CRM. This can be both time-consuming […]

Got data in your ERP, but what do you do with it now?

Why you should consider what data you want out at the start of your ERP implementation. When implementing an ERP solution, be it large or small, many peoples’ focus is on how they record and store data that was previously in spreadsheets or disparate systems. Whilst this is an important aspect of the project, I […]

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