Dynamics 365

Dataflows in Power BI: A Data Analytics Game changer?

During the Business Applications Event in July 2018, Microsoft announced a new service called Dataflows (formerly known as Datapools and Common Data Service for Analytics (CDS-A)). There are already a couple of great articles (here and here) explaining what Power BI Dataflows are and the technologies supporting it.  This blog focuses on how it could […]

When trickle down becomes a flood – Customers expect service fast and expect it online

The following article ‘When trickle down becomes a flood’ was published in The Sunday Business Post on April 30th 2017. Enterprise resource planning is now available to companies of every size and Microsoft partner eBECS Ireland says it’s transforming business in the here and now. Founded in 1998, eBECS Ireland, is a global company that delivers enterprise resource […]

Vendor Consignment in D365

Vendor consignment has always been a manual process in Dynamics AX. With the introduction of D365 for Operations, handling vendor consignment inventory has changed quite a bit. Long gone are the days where your only solution was to create a virtual warehouse and track inventory solely by what is in the vendor virtual warehouse. Introduced […]

Does A&D Inhibit Innovation?

For years the standard software implementation approach was to spend weeks asking the business users what they want from a system, documenting the findings, designing solutions to this and building applications to suit. This is notoriously very costly, inhibits flexibility and increases project risk by placing a reliance on one large investment and longer term […]

Successful CRM implementations of Dynamics 365 through Effective Organisational Change Management

The success of CRM Implementations using Dynamics 365 is grounded in both the technology implemented and the efforts to increase user adoption through change management strategies. Successful Change Management techniques discussed within this article focus on methods to increase user adoption. These simple strategies support the communication of organisational change based on technological improvements to […]

Are your Field Service processes doing the Job?

In any business, increasing efficiency while minimising costs is absolutely critical, and failing to recognize new opportunities can result in declining profits. This is especially true when existing systems do not accurately track resources and information. So how do you tell if your Field Service processes are doing the job, and when to re-evaluate to […]

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