During the Business Applications Event in July 2018, Microsoft announced a new service called Dataflows (formerly known as Datapools and Common Data Service for Analytics (CDS-A)). There are already a couple of great articles (here and here) explaining what Power BI Dataflows are and the technologies supporting it. This blog focuses on how it could […]
Dynamics 365
Key to a successful ERP implementation
One of the questions you hear the most often leading up to a Dynamics AX or any other type of ERP or CRM implementation is, what are the critical success factors? Last month, at AXUG Focus in St. Louis, this question kind of came up organically during a roundtable session on how to pick your […]
Field Service Schedule Bock Editing – Fall Release
Microsoft Dynamics 365 Field Service It is often necessary to change which fields are displayed on the schedule board block. Here are the simple steps to achieve this in the Fall 2016 release of Field Service, which introduced a changed process. This can be applied to each schedule tab individually. Double click the schedule tab […]
When trickle down becomes a flood – Customers expect service fast and expect it online
The following article ‘When trickle down becomes a flood’ was published in The Sunday Business Post on April 30th 2017. Enterprise resource planning is now available to companies of every size and Microsoft partner eBECS Ireland says it’s transforming business in the here and now. Founded in 1998, eBECS Ireland, is a global company that delivers enterprise resource […]
Vendor Consignment in D365
Vendor consignment has always been a manual process in Dynamics AX. With the introduction of D365 for Operations, handling vendor consignment inventory has changed quite a bit. Long gone are the days where your only solution was to create a virtual warehouse and track inventory solely by what is in the vendor virtual warehouse. Introduced […]
Does A&D Inhibit Innovation?
For years the standard software implementation approach was to spend weeks asking the business users what they want from a system, documenting the findings, designing solutions to this and building applications to suit. This is notoriously very costly, inhibits flexibility and increases project risk by placing a reliance on one large investment and longer term […]
This year’s going to be Extreme (365)
The annual Extreme365 event was this year held in the awesome city of Lisbon, Portugal. Annually, Dynamics partners and customers come together to celebrate all things Dynamics365, present solutions, discuss roadmaps, and generally get stuck into to some pretty deep discussions about the future of the platform and the quality of the local cuisine. A […]
Dynamics 365 – CRM – Duplication Detection on Entity Views
Microsoft Dynamics 365 CRM Duplication Detection is great when you remember it. I’ll be the first to hold my hands up and say its one of the last things I think about because it was so hidden away. Well now we don’t have that as an excuse. In Dynamics 365 release 8.2 when you create […]
Successful CRM implementations of Dynamics 365 through Effective Organisational Change Management
The success of CRM Implementations using Dynamics 365 is grounded in both the technology implemented and the efforts to increase user adoption through change management strategies. Successful Change Management techniques discussed within this article focus on methods to increase user adoption. These simple strategies support the communication of organisational change based on technological improvements to […]
Are your Field Service processes doing the Job?
In any business, increasing efficiency while minimising costs is absolutely critical, and failing to recognize new opportunities can result in declining profits. This is especially true when existing systems do not accurately track resources and information. So how do you tell if your Field Service processes are doing the job, and when to re-evaluate to […]