One of the questions you hear the most often leading up to a Dynamics AX or any other type of ERP or CRM implementation is, what are the critical success factors? Last month, at AXUG Focus in St. Louis, this question kind of came up organically during a roundtable session on how to pick your […]
The annual Extreme365 event was this year held in the awesome city of Lisbon, Portugal. Annually, Dynamics partners and customers come together to celebrate all things Dynamics365, present solutions, discuss roadmaps, and generally get stuck into to some pretty deep discussions about the future of the platform and the quality of the local cuisine. A […]
Microsoft Dynamics 365 CRM Duplication Detection is great when you remember it. I’ll be the first to hold my hands up and say its one of the last things I think about because it was so hidden away. Well now we don’t have that as an excuse. In Dynamics 365 release 8.2 when you create […]
The success of CRM Implementations using Dynamics 365 is grounded in both the technology implemented and the efforts to increase user adoption through change management strategies. Successful Change Management techniques discussed within this article focus on methods to increase user adoption. These simple strategies support the communication of organisational change based on technological improvements to […]
Microsoft have written a case study about us that I wanted to share as it’s a fantastic endorsement of the hard work and dedication that all of us here at eBECS put in to deliver business value to our customers. From our internal CEO’s ‘Kings Speeches” to our collaboration with Microsoft to ensure that we […]
Microsoft just announced the general availability of its new Azure-based workflow engine, Microsoft Power Automate. It’s designed to connect different online services to pass data between them, or do work on that data. For example, if someone fills out a form in SharePoint, you could use Microsoft Power Automate to create a new Lead in […]
While Microsoft may not be known as an organisation that sells its software in a simple way (otherwise why would you have consultants who make a great living explaining it to you!), with Microsoft Dynamics 365, Microsoft have tried to simplify the process by breaking down the Microsoft Dynamics 365 licences into one of three […]
Are you a current Microsoft Dynamics customer? How does the new Microsoft Dynamics 365 roadmap affect you? Well the good news is that Microsoft hasn’t forgotten its great user base, but as of the 1st of November new customers won’t be able to buy either Microsoft CRM Online or the new Microsoft Dynamics AX (aka […]
‘When I first joined the Dynamics community back in 2004, Microsoft had just purchased Great Plains and Navision, the pieces that would become Microsoft Dynamics, and all the talk was about how Microsoft was going to do what it always did – change the game. In the preceding years, the Dynamics product suite has grown […]
Related to the new Dynamics 365 platform Microsoft is launching, Microsoft is also releasing a new way to look at your business data, called the Common Data Model. At its simplest form, the Common Data Model is a way for all of your business apps to be able to speak the same language about the information […]
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