Introduction Welcome to Microsoft Dynamics Overview. Dynamics is the most complete business software solution available today and this blog will demonstrate why and how it can help your company. This first post in our Dynamics 101 blog series will introduce you to Dynamics, including the software foundation, terminology, where Dynamics is headed, and some simple […]
Microsoft has announced the next step in their investment in their cloud business software, Microsoft Dynamics 365. It combines their best-of-breed Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions into a single product offering, all online. To put it into context, think about what Microsoft recently did with putting its […]
A badly organised scheduling system is sure to result in leaked profit from your bottom line. So what can you do about it? Haphazard parts inventory management, sloppy route planning and poor balancing of workloads are all common issues that need to be addressed – and you can do it with ease with a Microsoft […]
Microsoft Dynamics Field Service: All service organisations would like to think they deliver great service in the field. But how agile is your field service operation in its ability to respond to change? True agility is a vitally important factor for field service operations. Your ability to respond to real-world changes in a timely way […]
As many businesses are discovering, digital marketing means unlearning much of what they thought they knew. Product benefit sheets? You may as well throw them away: no one will be interested. But if, instead, content marketing is king, that still begs a troubling question: to whom should that content be directed? Because a ‘one size […]
For our Enterprise Field Service webinar for Manufacturers and Services companies on Tuesday 23 June 2015, our presenters revisited some of the fundamentals of Field Service operations. KPIs are a case in point. Implementing a Field Service Management solution is all well and good, but do you have the right KPIs in place to really […]
In the past, we might have thought of CRM as a sales forecasting or pipeline management tool It’s really always been more than that, but even the names of some of the older CRM applications provide a hint to its legacy purpose (GoldMine, Salesforce.com, SalesLogix…) CRM evolved to help businesses track and manage any interaction […]
Unless you’ve been as out of touch as the recently-found Beagle 2 Mars space probe, it’s hard to escape the buzz surrounding the ERP Internet of Things. Not so long ago, the Internet of Things meant nothing to most people—and now, the sense is dawning that it’s a genuine game-changer. Simply put, the Internet of […]
Microsoft has announced “Sales Productivity “ , a limited time special offer for sales executives that combines the familiarity of Office 365, with Microsoft Dynamics CRM Online and the self-service BI solution Power BI for Office 365. Organisations will receive a combined price of this solution at £42.79 per user per month: Office 365 Enterprise E3. The latest Office across devices, […]
Microsoft Dynamics CRM 2015, which will be released in the fourth quarter of this year, aims to improve collaboration between sales and marketing departments Dynamics CRM 2015 also promises to give sales and marketing professionals the right tools they need to deliver excelent customer experiences. Some of the new Dynamics CRM features E-Mail Editor The […]
