Dynamics CRM

Customer Management: Five things that B2C and B2B can learn from each other

Our June Customer Management Great Debate was held at the glorious Queen’s House in Greenwich, London, followed by a guided tour of the inspirational Cutty Sark, the world’s most famous merchant sailing ship. We had an excellent assembly of people. They represented blue-chip B2B and B2C brands. All were passionate about improving customer experience. I’d […]

eBECS CRM weekly thoughts

Top 3 things eBECS would like you to know relating to Microsoft Dynamics CRM 1.     CRM 2013 is coming! Microsoft have announced that Dynamics CRM 2013 (previously code-named Orion) will be released for both Online and On Premise customers in Autumn 2013. Stay tuned for a special newsletter coming out shortly dedicated to […]

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