Dynamics Field Service

eBECS proudly sponsors National Manufacturing & Supply Chain Conference & Exhibition, Dublin

eBECS, a DXC Technology company, is proud to be a Silver Sponsor of the National Manufacturing & Supply Chain Conference & Exhibition, Dublin — billed as the largest gathering of key decision makers in Irish manufacturing and supply chain. This key event takes place at Citywest, Dublin on Thursday 17 January 2019. On stand M16 […]

Are your Field Service processes doing the Job?

In any business, increasing efficiency while minimising costs is absolutely critical, and failing to recognize new opportunities can result in declining profits. This is especially true when existing systems do not accurately track resources and information. So how do you tell if your Field Service processes are doing the job, and when to re-evaluate to […]

Why understanding your Field Service customers’ expectations is a 2017 game changer

How do you ensure that your field service technicians are completing their jobs effectively and fulfilling customers’ expectations? First, you’re going to have to identify what your customers’ expectations really are. Many businesses assume that because they know the product or service, they know best what customers need. This assumption is incredibly risky. It can […]

How to Select the Best Field Service Management Vendor

Choosing the right field service software is an important decision, as it has real, long-term effects on your business’ profitability and customer retention. So taking the initial time invest to understand your options and how they will improve efficiency, information, and communication sets you up for long-term success. You’re investing time and money into a […]

Microsoft Dynamics 365 – Licencing the way you want to buy?

While Microsoft may not be known as an organisation that sells its software in a simple way (otherwise why would you have consultants who make a great living explaining it to you!), with Microsoft Dynamics 365, Microsoft have tried to simplify the process by breaking down the Microsoft Dynamics 365 licences into one of three […]

Microsoft Dynamics 365 – What about me?

Are you a current Microsoft Dynamics customer? How does the new Microsoft Dynamics 365 roadmap affect you? Well the good news is that Microsoft hasn’t forgotten its great user base, but as of the 1st of November new customers won’t be able to buy either Microsoft CRM Online or the new Microsoft Dynamics AX (aka […]

Microsoft Dynamics 365 – Is this the end of silos of information?

‘When I first joined the Dynamics community back in 2004, Microsoft had just purchased Great Plains and Navision, the pieces that would become Microsoft Dynamics, and all the talk was about how Microsoft was going to do what it always did – change the game. In the preceding years, the Dynamics product suite has grown […]

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