Project Service Automation

We had a new release of Microsoft Dynamics 365 PSA on Monday.  This article is going to run through the changes that have been made to the Resource Scheduling feature. The main functional change relates to being able to visualise a resource split of hours across multiple days and weeks. Image below shows the updates […]

Another new feature that has appeared with the latest release of Microsoft Dynamics 365 PSA is Specify Pattern. This feature is only available when selecting a Generic Resource that has not been booked yet. This new feature allows for a Resource Manager or Project Manager to specify when exactly that resource is booked, with a […]