Dynamics AX, BI, CRM and NAV Case Studies

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Dynamics AX, BI, CRM and NAV Case Studies

eBECS is a specialist in the design and delivery of solutions for manufacturing, distribution, oil & gas, general heavy industry and all aspects of professional services.

eBECS offers in-depth industry experience and detailed technical knowledge of Microsoft Dynamics enterprise resource planning (ERP), customer relationship management (CRM) and business intelligence (BI) solutions, which are implemented across a broad range of independent yet related industries and their extended supply chains.

We deliver award-winning Lean and agile Microsoft Dynamics AX and Microsoft Dynamics CRM solutions that focus purely on delivering improved business performance measured by comprehensive business intelligence (BI). Our solutions enable our clients to streamline and integrate processes, improve client relations, maximise sales, minimise waste, optimise the extended supply chain and manage demand-driven operations.


  • Age UK: Age UK is one of the UK’s largest social enterprises, supporting its charitable work for older people by operating a financial services arm, and a retail operation running 450 shops.
  • Air Charter Connections: Air Charter Connections is a UK-based aviation group that serves clients across the globe. Services include all aspects of aircraft charter: leasing, flight management, consulting, aircraft sales and re-marketing.
  • Air Partner: For over 50 years, we've been providing all manner of aircraft for all types of organisations and every kind of individual, 24/7. To and from anywhere in the world, and for every conceivable reason.
  • Allgood: Allgood is the leading Architectural Ironmonger in the supply of products to commercial and public buildings in the United Kingdom.
  • AMEC: AMEC has grown through acquisition and is now working with eBECS to convert 19 disparate financial systems from across the world into a single global solution, which is described as the largest single instance of Dynamics AX in the world.
  • Amey PLC: Amey  – Operating Services is responsible for the installation and maintenance of Water Meters on behalf of Enterprise PLC.
  • ANCHOR INDUSTRIES: In 2012, senior management at Evansville, Indiana-based Anchor Industries—a manufacturer of tents, pool covers and awnings—recognized that the company’s legacy JD Edwards ERP platform was approaching end-of-life, and would soon be no longer supported.
  • Anglo: Anglo is a world-class supplier of composite and polymer products to the aerospace, defence, medical, automotive, transport and industrial markets across the globe.
  • Aston Martin: Aston Martin is a name that needs little introduction. Whilst obviously part of the UK's automotive heritage where the name has always stood for fine, hand-built, high performance sports cars, the production of these prestigious vehicles, designed and produced by skilled craftsmen, means that this is not a standard automotive process.
  • Audio Technica: Audio-Technica is the European arm of Japanese audio equipment manufacturer Audio-Technica Corporation
  • Benefit Cosmetics: A subsidiary of Louis Vuitton Moet Hennessy, Benefit Cosmetics is an independent global brand that creates inventive, problem-solving beauty products.
  • Berendsen PLC: Berendsen provide industrial laundry services for hotels, hospitals and workwear in London and nationwide across the UK.
  • Britax: Britax is a global manufacturer of childcare products including car seats, strollers, high chairs.
  • Brothers Drinks Cider: Privately-held beverages company based in the UK and bottler of several national beverage brands such as Blue WKD.  Brothers own brand of pear cider has become a successful national product.
  • Capital Lighting Fixture Company: A family-owned company located just outside Atlanta, Georgia, Capital Lighting has been designing and developing beautiful, on-trend lighting fixtures and decorative mirrors for over 25 years. Capital distributes products via a wide network of reputed showrooms across USA and Canada and through select e-commerce partners.
  • Caterham F1 (Team Lotus): Team Lotus (rebranded as the Caterham F1 team for 2012) achieves rapid growth with Microsoft Dynamics AX and eBECS.
  • Chinese Language Publishing Ltd: Chinese language Publishing Limited creates courses for foreign language training and has created a set of learning resources for children aged from 5 to 16 years and they have 670 customers in 67 countries.
  • Computeach: Computeach provides a full range of training courses to students with varied abilities and experience, from those starting out on a career in IT, to those honing their many years’ experience with the addition of new skills.  
  • Costa: Founded in 1971, specialist coffee retailer Costa Coffee has almost 3,000 outlets in 30 countries, supplemented by several thousand Costa Express automated vending outlets located in airports, petrol stations, and public buildings. Headquartered in Dunstable, UK, and employing over 10,000 people, the company has been a wholly-owned subsidiary of Whitbread plc since 1995.
  • Dundas & Wilson: Established in 1759, Edinburgh-headquartered Dundas & Wilson has offices in London, Glasgow, and Aberdeen. With almost 400 lawyers, the firm focuses on providing legal advice to the financial services sector, the public sector, and commerce and industry.
  • Electrocraft's Microsoft Dynamics AX global roll-out in three continents: ElectroCraft, Inc. specializes in dependable, application-engineered specialty fractional-horsepower motor and motion products.
  • Esselte: Esselte is the leading global office supplies manufacturer with annual sales of approximately USD 1.0 billion and subsidiaries in 29 countries. The company develops innovative solutions that simplify the modern home and workplace. 
  • Fitness First: Business needsAs one of the world’s leading health and fitness companies, Fitness First needed customer-facing Sales & CRM processes that were as lean and agile as its one million members, spread across 370 clubs in 16 countries.
  • Flogas Customer Excellence Awards Winner - Productivity: Customer Care: Flogas have over 30 years of experience in providing alternative energy solutions to domestic and commercial customers in the UK. From Liquefied Petroleum Gas (LPG) supply to cutting-edge solar PV systems and wind turbines, they deliver affordable energy solutions that are reliable, safe and expertly managed. 
  • G4S Transitions To Microsoft Dynamics CRM: G4S plc is a British multinational security services company headquartered in Crawley, West Sussex. It is the world's largest security company measured by revenues and has operations in around 125 countries. With over 620,000 employees, it is one of the world's largest private sector employers.
  • Goodwins: With its business constrained by its existing system, Goodwins Build & DIY Products searched the market for an enterprise resource planning (ERP) system to help it grow. It found the answer in Microsoft Dynamics AX, implemented by eBECS, Microsoft Dynamics Reseller of the Year 2012. As a result, Goodwins has increased accuracy of inventory and boosted staff efficiency—firmly positioning itself for growth in a challenging economic climate.
  • Graytone: Graytone spearheads a group of companies specialising in the distribution of products and coatings to the aerospace and defence industries.
  • Haldex: Haldex provides automotive parts including systems for commercial vehicles, hydraulics, traction control, as well as Garphyttan wire products used in valve springs, piston rings, and fuel injection rings.
  • Hargrove Inc.: Privately-held Lanham, Maryland-headquartered Hargrove Inc. creates and builds the environments underpinning events such as trade shows, conferences, exhibitions, and political conventions.
  • Hoshizaki: Hoshizaki is the world’s largest manufacturer of commercial ice-making machines, and the second-largest manufacturer of commercial refrigeration equipment. Its European operation, Hoshizaki Europe, comprises a European sales and service headquarters in Amsterdam, and a manufacturing and distribution facility in Telford, UK.
  • J+S Ltd: J+S is a broad-based engineering and asset support company with over 50 years experience of supplying specialist equipment and support services, primarily to the Royal Navy. 
  • James Heal: At James Heal, we combine expertise, design and innovation to create ‘extraordinary testing solutions’. Our aim is to eliminate the myths, complexities and inaccuracies of conventional instruments, test materials and calibration procedures.
  • JJ Food Service: Established in 1989, JJ Food Service is one of the leading independent distribution companies in the United Kingdom.
  • Kaba: Founded in 1862 in Switzerland, the Kaba Group can look back on more than 145 years of history, during which time it has developed to become a leading global player in the security industry. Today, Kaba is an internationally active, listed company with around 8,000 staff in more than 60 countries, offering its customers innovative comprehensive and reliable security solutions.
  • Kannegieter: Based in the Netherlands, Kannegieter distributes electrical products and cable solutions to installers of communication networks.
  • Kent Brushes: Founded in 1777, Kent Brushes are renowned for our outstanding reputation and remarkable title as the world's oldest hairbrush manufacturer.
  • LeafGuard: For over 50 years, Englert Inc. has been the gold standard for commercial and residential metal roofing and gutter systems, and on-site roll-forming machines. There are many reasons why Englert is tops in its industry. Englert is on the cutting edge, and will remain so, consistently improving the quality of its products and services to meet the challenges of a changing world.
  • Lombard Risk - Microsoft Dynamics CRM Upgrade: Lombard Risk provides collateral management and regulatory compliance solutions for financial services organisations around the world.
  • Macmillan Cancer Support: From its early beginnings, founded in 1911 by Douglas Macmillan, Macmillan Cancer Support has grown to become the largest cancer care and support charity in the UK.
  • Mainstream Renewable Power: Founded in 2008, Mainstream Renewable Power designs, develops, and operates renewable energy installations around the world. But building and operating onshore and offshore wind and solar farms brings complex ERP and CRM challenges—from stakeholder management, through to regulatory compliance, accounting for multiple legal entities, and transacting with a global network of partners and subcontractors. 
  • Marc Jacobs: Founded in 1984 by Marc Jacobs and Robert Duffy, the Marc Jacobs brand draws on Marc's vision of uncompromising fashion at varying price points in an authentic manner. From his stint at Perry Ellis (1988-1993), where his ‘Grunge’ collection proved revolutionary; his 16 years as Creative Director at Louis Vuitton (1997-2013), where he transformed the French luggage label into the largest luxury house in the world; to his own highly-coveted namesake label, Marc has a unique and globally renowned fashion voice.  
  • Marshalls plc: Marshalls is the UK’s leading manufacturer of superior natural stone and innovative concrete hard landscaping products. It was established over 130 years ago and supplies the construction, home improvement and landscape markets, specialising in a wide range of products, design services and technical expertise.
  • Nacro: At Nacro, the crime reduction charity, we are dedicated to reducing crime and reoffending in communities across England and Wales. We design and deliver programmes that equip people with the skills, advice, attitude and support they need to move their lives on and move away from crime.
  • National College of Ireland: National College of Ireland is a third-level education college in Dublin. Founded in 1951, it offers full and part-time courses from certificate to degree and postgraduate level in areas related to computing, business, and psychology. NCI provides an inspiring educational experience that is innovative, responsive and enterprise focused. Its mission statement is to change lives through education
  • PROjEN: As an award-winning project management and industrial engineering services company, providing tangible results and improvements for clients is at the core of PROjEN PLC’s business.
  • Rochester Gauges INC: Rochester Gauges, Inc, a privately-owned company based in Dallas, Texas, is a multi-national manufacturer of gauges with facilities in Dallas, Texas; Brussels, Belgium and Mexico City, Mexico
  • Royal Canadian Mint: The Royal Canadian Mint (RCM) is a commercial Crown corporation involved in all aspects of coin design, production and marketing in one of the largest and most complex minting facilities in operation today.
  • Slicethepie: It’s apparent when you visit Slicethepie.com that you are visiting a site created by music lovers.  Slicethepie is more than just a cool website though – it’s a way for artists to raise money to put out an album.
  • SQM: SQM, a worldwide company based in Chile and founded in 1968, has today a strong global presence in a wide variety of industries and applications through its five business lines: Specialty Plant Nutrition, Iodine and derivatives, Lithium and derivatives, Industrial Chemicals and Potassium.
  • St John Ambulance: Founded in 1877, St John Ambulance is the charity that steps forward in the moments that matter to save lives and support communities. Its highly trained volunteers keep people safe at events nationwide, springing into action to help with medical incidents and emergencies. The organisation also helps the NHS by responding to some 999 calls, as well as transporting patients safely. And every year around 500,000 people, including children and young people, learn how to save a life through its first aid training in communities and workplaces.
  • Talley Group: Talley Group is a UK-based SME designing and manufacturing a large range of medical devices for the global healthcare market from its UK headquarters near Southampton.
  • The Commonwealth War Graves Commission: Tasked with rapidly designing and implementing a new system for ordering replacement headstones within its cemeteries, the Commonwealth War Graves Commission turned to Microsoft Dynamics CRM and award-winning Microsoft Dynamics Partner eBECS.
  • The Will Bureau: The Will Bureau is a leading legal service provider in London offering a range of legal services including estate planning, discretionary trusts, IHT, asset preservation, wealth management, tax saving, guardian, executor and secure document storage.
  • Thorlux Lighting: Established in 1936, Redditch-based Thorlux Lighting is a specialist manufacturer and supplier of commercial and industrial lighting. It provides a range of professional lighting and control systems. 
  • WIKA USA: WIKA USA is a leading manufacturer of pressure and temperature instrumentation. The company decided to adopt Lean Manufacturing principles to increase customer satisfaction and reduce costs.
  • Williams Advanced Engineering: Williams Advanced Engineering is the technology and engineering services business of the Williams Group. We provide world class technical innovation, engineering, testing, and manufacturing services to deliver energy efficient performance to the Automotive, Motorsport, Civil Aerospace, Defence, Sports Science and Energy Sectors. We specialise in Lightweight Materials, Hybrid Power Systems and Electronics, Advanced Aerodynamics, Vehicle Dynamics, and Holistic Integration Capabilities
  • Yuasa Battery Europe GmbH: Established in the United Kingdom in 1980, Yuasa Battery supplies and manufactures batteries for some of the largest automotive suppliers in the United Kingdom and major industrial manufacturing firms throughout Europe.

Please contact eBECS if you would like to know more.

Referenced videos

Discover how Marshall`s are using Microsoft Dynamics AX to manage their business.

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