App customisation & configuration with Dynamics 365 Customer Engagement – DXC Technology, London

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App customisation & configuration with Dynamics 365 Customer Engagement – DXC Technology, London

Tue, 21, May, 2019 10:00AM - 17:00PM BST

App customisation and configuration with Microsoft Dynamics 365 Customer Engagement. Focus on what really matters.

On this course, you will learn about App customisation and configuration within Dynamics 365 – Customer Engagement (CE). This will allow you to create slick user interfaces that are specific to individual employees within your business to target only the functions that they need, thereby enabling your team to focus on what really matters.

The course will provide complete training on model-driven App design: a rich component-focused, no-code design environment, that allows you to quickly and easily customise your user experiences.

The Apps you create can be simple or complex and do not require any coding because the layout is largely determined by the components you add to the App. This also means all your Apps will have a similar User Interface across a variety of devices, from desktop to mobile. What’s more, your App can then be distributed as a solution.

Join us for a 1-day session where you will be guided through the customisation platform comparing traditional Apps to model-driven Apps, and how they can transform your business processes.

Covered by the trainer:

  • Introduction to Dynamics 365 configuration
  • Customisation Platform – Traditional vs Model-Driven Apps

Common Customisations – Demonstrations followed by hands-on activities:

  • Solutions Overview
  • Entities, Forms & Views
  • Fields & Field Types
  • Workflows
  • Business Process Flows
  • Settings & Security Roles
  • Data & Reporting

At the end of course, you will have knowledge on:

  • Composing an App using App Designer, which is incorporated within Dynamics 365 – Customer Engagement and is a tile-based information structure that makes the process of building an App much easier
  • Creating actual Apps that are specific to your business roles and functions without having to write any code
  • Modelling business data to determine what data your App will need and how that data will relate to other data in your business
  • Defining business processes providing consistent processes that ensure your App users focus on their work (and eliminate the need for them to remember set of manual steps).

This course is suitable for anyone working with Dynamics 365 – Customer Engagement looking to gain a deeper understanding of how customisation and configuration can not only work for yourself, your colleagues and the wider business too.

Price:  £250 plus VAT
Date & Time & Location:  21st May 2019, 10:00-17:00 DXC Technology, Kings Cross, London

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