Microsoft Dynamics 365 (Customer Engagement) – NEW July 2017 Update – Part 1

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Microsoft Dynamics 365 (Customer Engagement) – NEW July 2017 Update – Part 1

Tue, 15, Aug, 2017 14:00PM - 14:30PM BST - 09:00AM - 09:30AM EDT

The apps that make up the customer relationship management (CRM) portion of Dynamics 365 (Enterprise Edition) are referred to as “Customer Engagement” and include Sales, Customer Service, Field Service, Project Service Automation, and their related services. Join us for an introduction to the latest July 2017 release.

The webinar will cover the following:

  • User Interface refresh
  • New Unified Interface for Outlook app, Mobile apps and Customer Service Hub
  • New LinkedIn Connector
  • New Customer Insights solution
  • New Timeline and Activity feed enhancements
  • Improved apps for Outlook and Mobile

The July release is a major new update for Microsoft Dynamics 365. Join us to find out more about the Roadmap and get an insight into Microsoft’s strategy and vision for Customer Engagement.

To read more about the roadmap for Microsoft Dynamics 365 please click here

This webinar is the first in a series of webinars exploring the new capabilities introduced in the July release.

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