Microsoft Dynamics 365

Unleash your organisation’s potential by breaking down data silos to connect customers, products, people and operations

Why use eBECS as your prefered Microsoft Dynamics 365 Partner

As one of Microsoft’s leading global Microsoft Dynamics 365 partners and a specialist in total Microsoft Business Solutions, eBECS has worked extremely closely with Microsoft on the rollout of Dynamics 365.

This unique expertise and shared vision makes eBECS the number one go-to partner for customers wishing to explore and harness the new and exciting potential of Dynamics 365.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is the next step in Microsoft’s investment in its cloud business software. As such, it reinvents critical business applications for the cloud age and promises significant benefits for businesses that have already invested (or plan to invest) in Microsoft Dynamics solutions.

Dynamics 365 brings together Microsoft’s well-established best-of-breed Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions into a single product offering, all online.

Just as Microsoft put its Office suite online with Office 365, the same has now happened with Microsoft’s line-of-business software — hence the name Dynamics 365.

Critical business applications reinvented for the cloud age

Microsoft Dynamics 365 has unified Microsoft’s CRM and ERP cloud solutions into one cloud service with new purpose-built applications to help manage specific business functions.

These Dynamics 365 purpose-built business applications include:

• Dynamics 365 for Finance and Operations
• Dynamics 365 for Project Service Automation (PSA)
• Dynamics 365 for Marketing
• Dynamics 365 for Field Service
• Dynamics 365 for Customer Service
• Dynamics 365 for Sales
• Dynamics 365 for HR & Talent

Each application provides a modern experience and actionable insights delivered from natively embedded Power BI, IoT, and Cortana Intelligence experiences.

Dynamics 365 also offers an extremely flexible licensing structure that will allow businesses to deliver just the functionality required for different teams and individuals across the business.

And of course, being online and following the ‘365’ model, these apps and associated business intelligence and insights are available wherever your people happen to be.

What are the business benefits in brief?

The key benefits of this new way of deploying Dynamics and this new way of working are:

• High speed of deployment
• Unrivalled flexibility and agility
• Potential for significant cost savings
• Close integration of all business systems with a Common Data Model
• Greater business insights and efficiencies
• Improved productivity, customer service and business performance

Perhaps most importantly, the Dynamics 365 vision aims to free businesses from monolithic, inflexible business systems that, traditionally, have taken years to develop and deploy, and years to gain any semblance of user adoption and acceptance.

Get moving with a Dynamics 365 proof of concept now

eBECS is amongst the first Microsoft Dynamics 365 Partners in the world to offer you a proof of concept and advice on if and when you should move to the online, cloud-based Dynamics 365 model.

Contact eBECS now to arrange a demo and to find out more.

Further reading

The following comprehensive eBECS blog articles provide further introduction and explanation of the Dynamics 365 world:

What is Microsoft Dynamics 365 and what does it mean for my business? — a high-level exploration of the 365 concept and business benefits, with expert tips on how your existing investment in Dynamics AX and Dynamics CRM Online will enable migration to the unified Dynamics 365 platform.

Dynamics 101 – What is Microsoft Dynamics? — explains Dynamics 365 in the context of the Microsoft Dynamics solutions family and the Dynamics roadmap.

Introduction to Common Data Model — closely related to the Dynamics 365 launch, Microsoft is also releasing the Common Data Model, a way for all your business apps to speak the same language and give you fast, easy access to the information you care about.