Looking to Upgrade Your Microsoft CRM System

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Looking to Upgrade Your Microsoft CRM System

Use our extensive experience in upgrading customers with legacy Microsoft Dynamics CRM 4.0, 2011,2013 and 2015 systems

Struggling with your CRM implementation?  Issues with performance or resilience? Worried about stakeholders not getting the most from your investment? eBECS offers a Microsoft CRM upgrade.

eBECS has helped over 200 companies get the most from their investment in Microsoft Dynamics. Importantly, we have significant experience in upgrading customers with legacy Microsoft Dynamics CRM systems.

We can help you benefit from Microsoft’s continual investment in Dynamics, and its acquisitions of key technologies such as Marketing Pilot, Netbreeze and Parature.

Microsoft CRM Upgrade

Microsoft Dynamics CRM Benefits

  • New, intuitive, touch-enabled User Interface with no pop-up windows
  • Business processes to help streamline sales and customer service
  • Apple, Android and Windows mobile apps
  • Business rules and real-time workflows for no-code business logic
  • Quick Create forms for rapid data entry
  • Improved Microsoft Outlook performance
  • Microsoft Dynamics CRM 2016 Spring Wave benefits.

Microsoft Dynamics CRM Upgrade

  • Document your CRM deployment (eBECS will perform a site audit for FREE)
  • Implement recommendations to improve health and performance
  • Deploy or Upgrade a test Microsoft Dynamics CRM environment first
  • Use the Microsoft ‘custom code validation and legacy feature check’tools
  • Leverage new capabilities in Microsoft Dynamics CRM
  • Download Microsoft’s eBooks and quickly update your training material
  • Train the users (eBECS has a dedicated learning centre with advanced training facilities).


“We took the decision to upgrade from Microsoft Dynamics CRM 2013. With personalized dashboards, the ‘look and feel’of Microsoft Outlook, and much greater flexibility in terms of workflow and data presentation, the business case was just as compelling as the original move to Microsoft Dynamics.”

Contact eBECS for your individual Microsoft Dynamics CRM Upgrade Roadmap

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