Do you conduct on-site assessments, inspections or call-scripts for contact centres?
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Do you conduct on-site assessments, inspections or call-scripts for contact centres?
Fri, 26, Apr, 2024
Join us for this essential 30-minute webinar to learn more about our Intelligent Survey.
Our Intelligent Survey is a flexible toolset that can be used to improve site-assessment surveys, call scripting for contact centres, inspections and field-based research. It can transform the way you work by saving you time, making analysis easier and increasing customer satisfaction.
The webinar will cover:
- Demonstration of main features, including:
– Creating survey templates using the intuitive drag and drop designer
– Conducting surveys on the mobile client
– Viewing the survey report
– Auto-sending the survey report via email - Explanation of how it can be used in Field Service
- Roadmap of upcoming features.
This webinar is suitable for anyone who would like to reduce the use of paper-based forms and transform the way they carry out assessments, inspections, surveys or call scripts.