Do you conduct on-site assessments, inspections or call-scripts for contact centres?

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Do you conduct on-site assessments, inspections or call-scripts for contact centres?

Fri, 26, Apr, 2024

Join us for this essential 30-minute webinar to learn more about our Intelligent Survey.

Our Intelligent Survey is a flexible toolset that can be used to improve site-assessment surveys, call scripting for contact centres, inspections and field-based research. It can transform the way you work by saving you time, making analysis easier and increasing customer satisfaction.

The webinar will cover:

  • Demonstration of main features, including:
    –  Creating survey templates using the intuitive drag and drop designer
    –  Conducting surveys on the mobile client
    –  Viewing the survey report
    –  Auto-sending the survey report via email
  • Explanation of how it can be used in Field Service
  • Roadmap of upcoming features.

This webinar is suitable for anyone who would like to reduce the use of paper-based forms and transform the way they carry out assessments, inspections, surveys or call scripts.

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