Specialists in Financial Services

Microsoft Dynamics 365 solutions for Financial Services

In a highly competitive industry, where retention of customers is paramount, agility to compete is crucial. However, increasing regulatory pressures and managing highly complex estates with often manual systems and multiple data sources battles with the need to prioritise customer experience and service them faster.

DXC can deliver a wide range of agile cloud-based Microsoft Dynamics 365 and Power Platform solutions tailored for Financial Services to help your firm to thrive in the complex and competitive financial market, and empower your relationship managers and other key employees to:

Engage more effectively with customers and prospects
Enhance interactions with customers and decrease turnaround times
Improve customer retention and reduce cost of acquisition
Identify new opportunities to develop and sell new products and services
Launch more, relevant products in market sooner
Understand customer data whilst ensuring appropriate security
Reduce overheads

What our customers say

“The new solution lets Beyond Bank users view customer history, accounts, correspondence and portfolio information. The combination of tightly integrated applications makes it possible for Beyond Bank to gain the 360-degree customer view it needs, and to act quickly on insights to improve business performance.” Robert Aitken, former Chief Information Officer Beyond Bank.

Crown Agents Bank video

Industry Challenges

Financial Services companies typically rely on various systems to service customers and employees, impacting on response times, costs and customer satisfaction. They need to extend their reach and products, and grow revenue and profitability, in a highly competitive and highly regulated market.

Data
- Controlling access to the data with appropriate security
- Core banking integration and moving data between systems
Time and Cost to Value
- Combining data from multiples sources and turning the raw data into valuable insight is time consuming and expensive
- Large technical debt so how to achieve more with less i.e. minimal capital investment and minimal impact on existing team or plans
Disruption / Risk
- Highly complex existing estate at the heart of the business
- Regulatory pressures involving manual systems and processes; issues with accessing underlying data.
Scale
- Future volumes unclear.
- Significant new regulatory changes.
- Keeping abreast of emerging technologies and competition

Why DXC?

DXC Technology, the world’s leading independent, end-to-end IT services company. We guide clients on their digital transformation journeys, multiply their capabilities, and help them harness the power of innovation to thrive on change. DXC’s Financial Services consultants have deep experience and expertise in delivering successful solutions to financial services organisations in the areas of retail and commercial banking, wealth and asset management, insurance, and more.

Why DXC for Financial Services

45+ years of industry experience
70+ countries, 1,000+ clients
80M+ payment accounts processed
5M mortgages serviced globally

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Get in touch via busappsuki@dxc.com to discuss how DXC can help your financial organisation

Specialists in Financial Services